Bio

Serina has a Bachelor's degree in Writing. She was an IT in the US navy for five years, where she wrote, updated, and edited technical operating manuals and training materials.
She enjoys editing what others write, and tries to improve content to be more compelling and passionate.

Interests

Computer networking, learnng new technology, healthy living and workout routines, hiking and camping, LARP, tabletop role-playing games

Location

Georgia

Are You Sure You Know What You're Doing?

A discussion of the requirement for customer service within the technology field.